Crystal - Trapani

Piazza Umberto I, Trapani, Italy, 91100show map
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Rooms and Guests
2Guests1room
Highlights
8
FabulousBased on  195 reviews
Hotel Awards

According to guest reviews, the hotel has been rated as  Best Luxury Hotels in Italy

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Overview

Crystal Hotel is a comfortable accommodation with a storage room, a beauty shop and a barber shop. Featuring medieval architecture, Crystal Hotel was renovated in 2008.

The hotel is around 10 minutes on foot from the city center. Such Trapani sights as Segesta and Egadi Islands are all within reach.

A sanctuary, a basilica and monuments are set within walking distance.

Crystal Hotel is around 20 minutes' drive from Birgi airport.

Rooms

The individual rooms at Crystal Hotel come with free wireless internet, individual climate control, an individual safe, multi-channel television and a writing table. The rooms look on to the garden. An electric kettle, a dishwasher and coffee/tea makers are also provided for self-catering.

Eat & Drink

Guests can have breakfast in the bar every morning. Sicilian dishes are served in the non-smoking restaurant. At the large café bar guests will enjoy a selection of tea and coffee. Peri Peri Pizzeria and Fontana...dal 1938 offer an assortment of dishes within 50 meters of the property.

Services

Guests can rent cars on site.

Internet

Wireless internet is available in the entire hotel for free.

Guest Parking

Private parking is possible on site (reservation might be needed) at EUR 15 per day.

Year renovated:   2008.  Number of floors:   6.  Number of rooms:   70.

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Facilities
Wi-Fi
Parking

EUR 15 per day

Luggage storage
24-hour services

24-hour check-in

24-hour reception

24-hour room service

Food/ Drinks

Bar/ Lounge area

Cafe

Shuttle

Paid airport shuttle

Swimming pool

Outdoor swimming pool

Laundry

Services

  • Paid airport shuttle
  • 24-hour room service
  • Car rental
  • Laundry
  • Dry cleaning
  • Newspaper service

Dining

  • Continental breakfast
  • Restaurant with air conditioning
  • Cafe
  • Bar/ Lounge area
  • Dinner
  • Free breakfast
  • Buffet breakfast

Business

  • Business centre
  • Meeting/ Banquet facilities
  • Secretarial service
  • Projector
  • Microphone
  • Printers
  • Fax/Photocopying

Children

  • Cots

Spa & Leisure

  • Outdoor swimming pool
  • Beach access

Room view

  • City view

Room features

  • Air conditioning
  • Heating
  • VIP room facilities
  • In-room safe
  • Mini-bar
  • Sitting area
  • Wardrobe
  • Tea and coffee facilities
  • Ironing facilities
  • Rollaway beds

Bathroom

  • Bathroom
  • Bathtub
  • Shower
  • Hair dryer
  • Free toiletries

Self-catering

  • Refrigerator
  • Electric kettle

Media

  • Flat-screen TV
  • Cable/ Satellite television
  • Direct dial telephone
  • AM/FM alarm clock

Room decor

  • Parquet floor
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Good to know
Check-infrom 14:00-23:59FREECheck-out07:00-11:00FREE
Children & extra bedsAll children0 - 3 yearsExtra bedAll children4 - 19 yearsExtra bedMaximum capacity of extra beds in a room is 1. 
PetsPets are allowed on request.
Cancellation
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Rooms and availability

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Location
  • Nearby
  • Restaurants
  • City landmarks
Gibellina NuovaGibellina Nuova2000 ftGibellina, Trapani
Stragusto Stragusto 2700 ftPiazza Mercato del Pesce
Bastione Conca TrapaniBastione Conca Trapani3500 ftVia Mura di Tramontana Ovest
Spiaggia GuidalocaSpiaggia Guidaloca4200 ft Scopello, SicilyItaly
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Fontana...dal 1938Fontana...dal 1938200 ftvia San Giovanni Bosco, 22
La CambusaLa Cambusa200 ftvia San Giovanni Bosco 22-26
Prima ClassePrima Classe200 ftPiazza Umberto I, 20
Pizzeria La RustichellaPizzeria La Rustichella300 ftPiazza Umberto I, 11
L'oasi Del GustoL'oasi Del Gusto300 ftPiazza Umberto I, 14
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Trapani PortTrapani Port3700 ft
Funivia Trapani EriceFunivia Trapani Erice1.8 mi
Museo Regionale Conte Agostino PepoliMuseo Regionale Conte Agostino Pepoli1.2 miVia Conte Agostino Pepoli 180
Museo delle SalineMuseo delle Saline2.7 miVia Chiusa Paceco
Museo del Sale di Alberto CulcasiMuseo del Sale di Alberto Culcasi2.8 miVia Chiusa, Paceco
Baglio IngardiaBaglio Ingardia3.7 miStrada Provinciale 29 Contrada Porticalazzo
La Pasticceria Maria GrammaticoLa Pasticceria Maria Grammatico3.9 miVia Vittorio Emanuele 14
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Getting around
Airports
Birgi (TPS)7.6 mi
Punta Raisi (PMO)33.6 mi
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Reviews
7.6
FabulousBased on  195  reviews

Rating by category:

7.0
Location
7.0
Service
  • 7.4
    Very good

    Rooms are modern and very clean, hotel is very comfortable and staff very accommodating, hotel is just across from train and bus station which is good if you are arriving late.

    Breakfast is boring, no natural low fat yogurt, fresh fruit only apeared on 7th day, and was not fresh by any standards, pears pineapple and prunes were tinned, would expect fresh from 4 star. Scrambled eggs and cappicinno were good.

  • 7.0
    Very good

    Very nice and large bathroom.

    Staff was not too friendly, but still ok. Location is a bit outside the old city centre, though easily reachable by foot and close to public transport.

  • 9.6
    Exclusive

    Very classy hotel - lovely room and bathroom. Breakfast was good and the whole place felt very stylish.

  • 6.6
    Good

    The breakfast was fantastic! It is very close to the train/bus station.

    The staff was passable, but not very friendly. It was a bit expensive for what it was, but I was there during a holiday weekend. It is not directly in the city center, but only a short walk (15 min).

  • 7.8
    Fabulous

    Situated directly behind the bus and trainstation, very convienient for early departure. Nice room and bathroom (with rainshower). Good hotel.

  • 7.4
    Very good

    Location was the best thing. Steps from the train station, bus station, laundry place and old city. Breakfast was good but waiters couldn't handle coffee orders. Staff was polite and helpful.

    A bit too pricy for a basic hotel. It has been renovated but doesn't bring forth as much charm or character. The bathroom was probably the best thing in the hotel.

  • 7.4
    Very good

    Giovanni's cappuccino in the morning, wonderful!!!! Beautiful clean room, walking distance from downtown and beach.

    The room was at the 6th floor with big windows and was very hot despite the temperature outside was around 20C. With open windows the street and disco (on Sat night) were very noisy. Not a problem if you like airco.

  • 7.4
    Very good

    Welcome at front desk

    Parking was inadequate, Air conditioning did not work, Difficulty in accessing Internet. It must be said that the hotel was going through a major refurbishing.

  • 9.2
    Superb

    Very nice staff, loved chatting to them. Also very central everything within walking distance.

    Trapani airport closed and we had to stop at Palermo very expensive journey back and forth to airport. We should have been allowed to cancel accommodation or some compensation given.

  • 10.0
    Exclusive

    We loved the very modern design of the hotel.Next to the small railway station and 5 mins walk to either marina promenade or beach coast on the other side of the peninsular Lots of Shops too!!

  • 5.4
    Guest rating

    Reasonably good breakfast. Friendly staff who spoke good English. Fairly good location (not far from old town, shops, restaurants and some of the city's beaches).

    Bed on the hard side. On the pricey side for what the hotel offered in terms of facilities.

  • 3.2
    Guest rating

    Only positive thing really was the hotel's location, within walking distance of restaurants & bars

    The hotel staff are appauling, the worst I probably have encountered in all my travels. One older male receptionist was so rude when we arrived and enquired about parking for our rental vehicle. The first half hour was pretty stressful and I actually felt upset at the way we were being treated by somebody who is meant to be greeting his guests and an ambassador for the hotel. He had such a bad attitude and continued to tutt and sigh at us on several occasions. We learnt it was not only at us though as he treated another guest with the same manner We were on honeymoon from Ireland and had just vistited Malta where we experienced exceptional customer service in the hotels there and were shocked on arrival at Cyrstal Hotel. The lady that checked us out wasn't that much more friendlier and barely got a grunt on departure. The staff really let the hotel down and certainly make a very negative first impression considering you are a paying guest. I certainly think the General Manager needs to look at sending his employees on a guest relations training course. The cleanliness was not that of a a four star hotel either and would need to be addressed by the accommodation manager.

  • 8.4
    Superb

    the location is good, staff was very helpful, rooms are beautiful and full of natural light.

    we were glad to have tea facilties in the room but there was no milk. when we told the receptionist about it, she gladly and promptly supplied us with some.

  • 8.8
    Superb

    Comfortable room and shower, spotless clean. Good location between new ando old trapani. Helpful staff. Excellent b fast.

  • 8.8
    Superb

    Good Hotel Clean helpful staff excellent breakfast

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Highlights
8
FabulousBased on  195 reviews
Hotel Awards

According to guest reviews, the hotel has been rated as  Best Luxury Hotels in Italy

Use Badge
Good to know
Check-infrom 14:00-23:59FREECheck-out07:00-11:00FREE
Children & extra bedsAll children0 - 3 yearsExtra bedAll children4 - 19 yearsExtra bedMaximum capacity of extra beds in a room is 1. 
PetsPets are allowed on request.
Cancellation
+ More- Less
+ More- Less
Getting around
Airports
Birgi (TPS)7.6 mi
Punta Raisi (PMO)33.6 mi
+ More- Less
Check rooms and rates
exclusive online offers!
Check-in
Select date
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Rooms and Guests
2Guests1room
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